You will be able to select your frequency, new equipment, and delivery day during the order.
If you have empty bottles, just place them outside, no need to tell us the quantity.
If you do not own any bottles or need extra, additional bottles will need to purchase during order page.
We mark the total number of bottles refilled after delivery based on the number of bottles you leave outside, no need to let us know before.
We combine all deliveries and charge at the end of the month at a rate of $7.50 per bottle.
Please leave empty bottles outside by 8am as we start our routes around that time. Deliveries normally occur between 8am and 6pm (sometimes later especially in the summer when we are busiest). Please call if you want to check the status of your delivery.
We do not charge a delivery fee, however there is a one bottle minimum. If you do not have any bottles or you forget to place them in an accessible area, please let us know as soon as possible. If you let us know to skip your order before the driver is en route, then you will not be charged the one bottle minimum.
We will wash and reuse your own bottles, bottles do not get mixed up or exchanged with other customers. If a bottle is used for anything besides water we may have to either sanitize or replace the bottle. It is your responsibility to ensure bottles are not contaminated with chemicals/substances, improperly stored, used in any way that may jeopardize the quality or safety of the bottle. Bottles are safe to use even if exposed to sunlight as long as the temperature does not exceed 145 degrees. If you have a bottle that needs to be sanitized or potentially replaced, please let us know and the driver will take it back to our warehouse to have this done and re-deliver the next available day.
